Frequently Asked Questions

Q. What's Pro Evo Sound?
A. Pro Evo Sound is a dynamic company with the aim to bring you the best audio technologies on the market. We strongly believe everyone should be able to take advantage of the latest technologies at an affordable price, that's why we fully devote ourselves to product research and a customer oriented service

Q. How can you afford to give your products for free?
A. The launch phase of a product is one of the most important and delivering a batch of items as a free gift is a common practice in modern marketing. We want you to fully appreciate the quality of our products because customer satisfaction and an impeccable word-of-mouth reputation is our best testimonial.

Q. Will you charge anything for your free product?
A. No, the product comes completely for free. You will only pay a small fee for the shipping and handling costs, to help us keeping our giveaways promotions alive. This is a very limited amount compared to the quality of our products

Q. What are shipping times?
A. Because of the high demand and the Covid-19 period shipping times may vary between 7-15 days for Fast Shipping up to 50 days for Regular Shipping.
You will be notified with the tracking code as soon as it's available via email or telephone number, depending on your choose at the checkout. For further information please consult our Return and Terms of Service pages.

Q. I ordered different products but today I received only one item. Is it normal?
A. Yes it can occur, don't worry: you will receive the remaining of your order as soon as possible. To offer the best service possible we have different warehouses worldwide and we ship every product separately when it's ready in order to optimize shipping times and let you receive your orders as soon as possible.

Q. Can I work with you?
A. We are always looking for talented influencers that can help us spreading the Pro Evo Sound philosophy! For applications send an email to proevosound@gmail.com